1 reviews | Active since Oct 2011
Still being billed after contract being cancelled.
<p>After cancelling my Vodacom contract a few times my account is still being charged. I have tried to resolve this situation several times through the call center and at the Vodacom store. As per agreement notice was given and now paying unnecessarily for something I do not need or use.</p> <p>I am very disappointed with the service received from Vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Helena,
As discussed your query has been resolved.
Regards,
Cassandra
Dear Helena,
As discussed your query has been resolved.
Regards,
Cassandra
