Still being billed after cancellation of contract and porting of number

<p>My contract expired early in 2016 and was running on a month-to-month basis. In Novemeber 2016 I requested for my contract to be changed to a pre-paid option. This was compelted eventually. My number was then ported to a different service provider in December 2016. Vodacom now claims that I owe them an amount for January 2017 - impossible!!! I have spent HOURS on the customer care line being transferred between cancellations. legal department, customer care and no one can tell me what the amount is for and how it is possible to be charged for an amount a month after you ended all services with Vodacom. I don't feel it's fair that the customer is targeted and threatened with credit collectors if there is no actual paperwork or evidence what the amounts are for. After a month of thrying to get the correct information I have now given up. So glad I ended all services with Vodacom - will encourage my whole family to do the same!</p>