SS
Sandra S

1 reviews | Active since Apr 2019

16 Sept 2021, 09:46

Still begging for a conclusion....weeks later

Remember me, begging for a settlement amount from May....ok here is the next episode.....I am now begging for a meeting with Shameel Joosub, to understand why he does not care about subscribers. He has been included in all mails from the beginning, payment has been made more than a week ago, still no paid up letter, still no phone on pay as you go. Time for Allan Knott Craig to take over again???

0
Replies (3)
Vodacom
Vodacom's reply16 Sept 2021, 11:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply16 Sept 2021, 11:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
SS
Sandra S's update17 Sept 2021, 11:45
Reviewer Update
Another automated reply, but no resolution....