JL
Juan L

1 reviews | Active since Jan 2017

03 Mar 2017, 09:57

Still bad service from website team of vodacom

<p>Every month a battle with vodacom about one of my contract and still it is not working from 03/01/2017 have reply to there email and still no answear from vodacom a have be speaking to </p> <p>Good day,</p> <p>As per telephonic discussion,please reply to my email with regards to the data.</p> <p>Regards<br />Faiek Mohamed</p> <p>But still no reply can some one please help me before a change my contract to cell c do not have time every month to call vodacom about it </p>

0
Replies (3)
Vodacom
Vodacom's reply03 Mar 2017, 11:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 Mar 2017, 10:05
Official

As per telephonic discussion,feedback provided.

Regards

FM

JL
Juan L's update01 Apr 2017, 09:08
Reviewer Update

Still not working faiek mohamed but the last time you called me you said it is sort out but today the 01/04/2017 still no data to my 2 phone called 111 and said the number is not on the system so what now faiek or must a moved my contracts to cell c

How many times we have to call you to fix the problem ?????