DW
Dewald W
1 reviews | Active since Jul 2018
24 Nov 2020, 12:12
still awaiting service request , since the 12th of October
still awaiting service request for SR*** and i was just on this platform last week doing the same thing , request sent through on the 12th of october , currently the 24th of November. Vodacom i was told a service rep would give me a call last week ?
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Replies (2)
Vodacom's replyOfficial
24 Nov 2020, 13:04 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Nov 2020, 13:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DW
Dewald W's updateReviewer Update
24 Nov 2020, 16:08Thank you for the 2nd response i have been waiting since last week for a call.
DW
Dewald W's update24 Nov 2020, 16:08
Reviewer Update
Thank you for the 2nd response i have been waiting since last week for a call.