Still awaiting response for excessive data charge
<p>I am still awaiting response regarding excessive data charge. When I check on Hellopeter every few minutes there seems to be continuous problems with Vodacom. The problem whereby I am being charged for exceeding my contract data is being experienced with plenty other people. Please refund me my money. I will not be using the data on this contract anymore and cannot wait for this contract to end. I will utilise the data on my Telkom Mobile contract which I have had for 3 years now without any problems. For Vodacom's information my initial Telkom Mobile contract for 2Gigs per month, for the span of 2 years was never exceeded actually I had unused data being carried over to the next month. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
