STILL AWAITING FEEDBACK

Item: Vodacom
Rating: 1
Author: Sybil D

Good day,

Kindly be advised since my complaint on the 10/02/2021. I received a call from Dean at Vodacom on the 11/02/2021. Which he then advised that he will speak with Mr Underhill and get back to me. Sadly I have not had any correspondence from Dean , today being the 18/02/2021.

I have been patient since 2015.

I trust that this issue can be resolved, as soon as possible.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

19 Feb 2021, 07:23

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply19 Feb 2021, 07:23

Official