Still awaiting feedback

<p>To whom it may concern, </p> <p> </p> <p>I emailed your contact centre 5 days ago and despite receiving an email stating I would receive a response in 24 hours that is yet to happen. </p> <p> </p> <p>My reference number I received is 00JN~NFKM. Please arrange for my issues per my original email to be resolved. This type of turn around time is unacceptable for an industry leading company. </p> <p> </p> <p>Kind regards. </p>