TC
Terry C

1 reviews | Active since Feb 2010

29 Nov 2022, 10:58

STILL ANNOYED

Its such a pity you have to give a star rating before being able to write your review, Vodacom don't even deserve the single star!

I am still waiting for "being contacted in due course", like I said before they didn't mention which year that would be!

My trouble started in September and its still not resolved, however they are gladly taking my money.

I said before that they are great when a person agrees to buy something from them but should you reconsider, (within the 14 days) they will not or can not help you.

I am still waiting for Ziyanda to get back to me from last week and now I'm still waiting for the computer to get back to me, the one who contacted me via Hellopeter on Friday. Even the computer is set to lie.

I can almost guarantee that I will get a robot response back faster than I'll get a human response.

0
Replies (1)
Vodacom
Vodacom's reply29 Nov 2022, 11:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team