MW
Matilda W
1 reviews | Active since Oct 2019
29 Jan 2021, 08:13
Still an unhappy customer
So I thought my problem was fixed. Vidacom you promised that the ******* subscriptions have been fixed and taken off my account. But my account was debited and guess what it is still there. So you don't keep your promise. Do even know what you are doing? Seriously.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
29 Jan 2021, 09:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2021, 09:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MW
Matilda W's updateReviewer Update
29 Jan 2021, 09:12Will they be capable of fixing the problem for real this time?
MW
Matilda W's update29 Jan 2021, 09:12
Reviewer Update
Will they be capable of fixing the problem for real this time?