Still a bad overall repair service experience

Let's try this a second time (http://hellopeter.com/vodacom/complaints/overall-bad-repair-service-experience-***). Got messages and a phone call promising feedback but still nothing.<br> <br> Over five weeks, R4200 and I still don't have my phone back and I don't know when I will. Seriously, can I just get my phone and money returned? I will fix it myself. I may not be qualified but at this rate I know I can do a faster job!! You're really not keeping a loyal customer happy. I'm definitely never taking a repair to Vodacom again. Charge a commission to send it to an OEM and then give me nothing but problems. No thanks.