stil waiting for my phone from the 16 may 2015

16 may 2015 took my phone too lakeside for a software fault .first thy said software must be updated and it must be wiped it was then booked in and after 7 days thy call me too collect the phone and was not repaired and the manager also said to me the phone main board has a problem thy will try too exchange the phone in this week .In the first 7 days I had everyday a progress report but since then there is noting <br> I had 1 call from Vodacom on 27 may 2015 and said too me thy will look into the problem and even ask for the job nr and on the 03 June 2015 last sms that phone in in assessment.<br> Too me it look if Vodacom do not want to help me because I complain at hello peter if thy cannot fix the phone thy must exchange it I pay for a phone I don't have I have a LG G2 thanks this is my 2nd complain of the same problem job nr is ***0 I must battle with a small Alcatel