stil waiting feedback *** REFs3-8dy2k-kr58c

I contacted Vodacom on the 2/08/2015 to fix a issue I had, I have three contracts with Vodacom<br> now I have a normal weekender package and two data contracts, a 1gb and a 3gb,<br> on the 01/08/2015 I put in what I thought was my 3gb simcard, however when I checked the service using *111# service it said I had 3gb day data available and 3gb night data available , so hence I thought I had the correct simcard, I then proceeded to update my apps and do a few downloads, I used about 3gb for downloads, only two see in the morning that it was my 1gb card, so I had used 1gb day and the 1gb night plus an additional 1gb of premium usage, now I called Vodacom and was given my ref with this exact same explanation, as I cannot have total 4gb contracts and then pay premium amount of an excess of R1000.00, this contract has been cancelled a month ago due to bad service from Vodacom, I would like feedback immediately as I have again called Vodacom, everyday this week, every agent says they will get back to me, but not one piece of feedback from Vodacom at all!<br> <br> I was told Vodacom would assist as they had data problem on the 1st, as I cannot pay R1000.00 and two data contracts, which still have data.