AG
Annelize G
1 reviews | Active since Mar 2013
04 Oct 2021, 11:19
Stil no service after nearly a week.
It is now nearly a week later. Stil no prepaid account, still no feedback on my previous Hello Peter complaint. Stil no service. Our business is losing money. Vodacom does not care. CEO Shameel Joosub you will be receiving a mail shortly.
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Vodacom's replyOfficial
04 Oct 2021, 14:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Oct 2021, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Annelize G's updateReviewer Update
05 Oct 2021, 07:56Hi, Please note that although I have received an SMS to say I am now on a top up account I am still not able to make any calls or load airtime? Can Thato contact me? Does she have an email I can use or die I mail the CEO again?
AG
Annelize G's update05 Oct 2021, 07:56
Reviewer Update
Hi, Please note that although I have received an SMS to say I am now on a top up account I am still not able to make any calls or load airtime? Can Thato contact me? Does she have an email I can use or die I mail the CEO again?