1 reviews | Active since Jun 2016
Steve at Rosebank Mall Appalling
<p>I have just walked out of your Rosebank Mall wherein a character by the name of Steve has shocked me to the core. After being requested for clarity around my query by a lady colleague and chatting to each other as though I dont exist, I questioned why he is responding to my query as though I am not there. His response: I was not talking to you. I am talking to the person that called but if you insist, talk.</p> <p>So Vodacom does not care to engage its clients and moreover, if they did not specifically call them, they wont talk to them. Well done Steve at Rosebank Mall. You have erroded 14years of goodwill for Vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
