ZZ
Zainabou Z
1 reviews | Active since Jul 2025
02 Jul 2025, 22:37
*****sters
*****sters... Have been a loyal customer since the time they released their S Series phones. Last year had a problem with my home rooster and I sent it in for repairs and had to wait for 4months without having internet while I was paying for those 4moths and I was not credited instead they blocked my service. Recently I had problem with my phone and sent it in for repairs only to find out the vodacom consultant claimed a second *****ulently while she had to claim for one device.. Now the insurance does not want to pay for my device.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
03 Jul 2025, 07:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jul 2025, 07:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
