ZZ
Zainabou Z

1 reviews | Active since Jul 2025

02 Jul 2025, 22:37

*****sters

*****sters... Have been a loyal customer since the time they released their S Series phones. Last year had a problem with my home rooster and I sent it in for repairs and had to wait for 4months without having internet while I was paying for those 4moths and I was not credited instead they blocked my service. Recently I had problem with my phone and sent it in for repairs only to find out the vodacom consultant claimed a second *****ulently while she had to claim for one device.. Now the insurance does not want to pay for my device.

0
Replies (1)
Vodacom
Vodacom's reply03 Jul 2025, 07:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details  Regards,  Vodacom Consumer Website Team