NM
Nomsa M
1 reviews | Active since Jan 2026
07 Jan 2026, 18:10
*****sters!!
Vodacom direct called me in November to upgrade my number ***, which I am aware of and approved.
TELL ME WHY your consultant *****ulently upgraded my other number *** withoit my approval?? Please provide the recording where I approved this? I am even shocked that the other numbets are stil active as I understand that they are already cancelled. Reverse this upgrade, refund me and cancel this contract!!! Why would I upgrade a number that I do not have it's sim card anymore???? My number: ***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Jan 2026, 07:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jan 2026, 07:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NM
Nomsa M's updateReviewer Update
09 Jan 2026, 08:58I am still waitingnfor your call.
Please ensure that this is resolved as soon as possible and the numbet must be mover to prepaid month end.
Please ensure that this is resolved as soon as possible and the numbet must be mover to prepaid month end.
NM
Nomsa M's update09 Jan 2026, 08:58
Reviewer Update
I am still waitingnfor your call.
Please ensure that this is resolved as soon as possible and the numbet must be mover to prepaid month end.
Please ensure that this is resolved as soon as possible and the numbet must be mover to prepaid month end.