CvdW
Chante van der Walt

1 reviews | Active since Apr 2021

04 May 2023, 13:54

*****sters

****MING *******S. This is the 2nd time ive had to sit with **** on my contract that i did not approve, to make matters worse i did not receive a phone call asking if i would like this servive added on, but i get billed for it, and its not even active on my profile obviously because there was no consent. IVE ESCALATED THIS TO THE CIC DEPT AND STILL HAVE NOT RECEIVED A SIGNLE ****ING CALL! SHALL I JUST RESUME WITH A ***** CASE AS THIS SEEMS TO BE THE NORM FOR ALL NEW CONTACTS WITHIN VODACOM.

0
Replies (1)
Vodacom
Vodacom's reply04 May 2023, 13:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team