CvdW
Chante van der Walt
1 reviews | Active since Apr 2021
04 May 2023, 13:54
*****sters
****MING *******S. This is the 2nd time ive had to sit with **** on my contract that i did not approve, to make matters worse i did not receive a phone call asking if i would like this servive added on, but i get billed for it, and its not even active on my profile obviously because there was no consent. IVE ESCALATED THIS TO THE CIC DEPT AND STILL HAVE NOT RECEIVED A SIGNLE ****ING CALL! SHALL I JUST RESUME WITH A ***** CASE AS THIS SEEMS TO BE THE NORM FOR ALL NEW CONTACTS WITHIN VODACOM.
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Replies (1)Vodacom's replyOfficial
04 May 2023, 13:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 May 2023, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
