1 reviews | Active since Aug 2016
*****sters
I called in with missing airtime from my onbiller allocation spoken to a consulted who refunded me with R50 that was on Saturday Sunday when I wake up 104 of my airtime was missing and claims was that it was data usage which funny I had a limit lock the 1st day i used the number after receiving an sms from vodacom telling me that I have used 0.01 out of bundle and when 104 was taken no sms was even sent to me. Now this is a new number and already there was flags placed on it that when I call in the customer care I should be reffered to the onbiller intelicel with prepaid queries. I had ***** on my number hence the change money was taken out of my business account which I beilieve there are people in bpo involved which I have names in the past I was never assisted nor by the bank or the vodacom. To secure myself I changed numbers placed it on onbiller yet within a month there is already people within vodacom accessing my number and doing things on it without my concern or due process.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
