1 reviews | Active since Jan 2016
STERLING PERFORMANCE
After changing my bank account I advised Vodacom accordingly, but hit a snag due to its system unable to capture it. I personally visited the shop where I took a contract but they too couldn't help. I would like to shine a star on Siyamthanda who endlessly tried to assist but to no avail. She escalated it to the back office and was told that my contract was paid up or something? I insisted that it has been extended and I want to do things right. Whenever, Siyamthanda says she will call you she always does, even on Christmas Day. So far she has been updating me without fail. Eventually, she advised that I should pay at their shops. I will see when I try it on Friday, 2nd since my account is debited on the last day of the month which will be on New Year's Day. I TRUST THAT THERE WILL BE NO PUNISHMENT FOR THIS AND I WOULD STILL GET DATA LOADED!
