*****ster company

I had a contract with Vodacom which ended in February and a sales agent misled and ******* me to upgrading. Which was sorted as they listened to the call and they found out that I did not agree to a new contract. I just check my credit report and it shows that I have a debt that I haven't paid. I called in and the perosn who assisted me told me she will follow up and call me back but she did not call me. This is ruining my credit profile