Steer clear from Robert du Preez

3 visits to the Vodacom Data store has resulted in nothing but frustration. On our first visit we were told that due to the fact that the initial contract was taken out in Pretoria, we had to return to that store for service. Duhh? We were also told that mr du Preez's store wont assist us because he is only a franchise. We should contact the call centre. This rbbish was uttered by someone called Morne. Can only summize that it is Mr du Preez that instructs his staff not to assist in matters not bringing in cash. Morne also said our problem is insolvable. vodacom solved the problm A couple of weeks later by installing a booster for reception. Now that we had signal we wantd to upgrade our data package. Unfortunately we again went to the data store in Tygervalley Mall. This time around we were told that this must b done at the call centre?! We insisted to do it in store. We upgraded from a 2G to a 5G line. However at no point did we receive a new sim card or were told that we could not have a dual sim on this contract. After explaining to th salesman what we needed. On 1 Feb we have no data. The store mngr refuses to phone back....the cc is unable to assist. The way forward?