1 reviews | Active since Oct 2015
Steer away from Vodacom. Vodacom still cannot do math!!
There is no employee at Vodacom that can add and subtract. Simple math. Their accounts department is still a mess with people not suitable for the position. Vodacom handed me over to MBD - another useless company - in 1 August 2026 for the amount of R534.99 after the last statement I received indicated that Vodacom owes me R6.99. The balance of the contract was paid op 20 July 2026 and the contract was closed. Now I get emails and calls and messages from MBD saying that I was handed over on 1 Aug for an amount that does not exist. I sent an email to Vodacom and guess what??? They send me a statement that clearly shows a balance or -R6.99 and still stells me that I owe R534.99!! I rep**** and asked that they carefully read the statement they sent me, just to get another reply with the same statement and still telling me that I owe R534.99. This is after a 3 year battle to get contracts cancelled.
I give up! I cannot believe that people still take out contracts with Vodacom. Sooo many people has the same problem! Most ********* useless service provider I have ever come accross!
I want this fixed today!!!!
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
