CS
Collin S
1 reviews | Active since Jan 2015
04 Mar 2015, 07:43
Steeling Money from my account without permission
And again my account is debited by vodacom for a contract that I dont even have. Everytime I phone them and tell them to stop the contract as the 2 year contract expired in October 2014 they tell me it has been done but I just keep getting billed over the thousands every month. I cannot do this anymore and cannot just stop using the simcard. This is completely pathetic. A bunch of ****** incompetant people if you ask me. And as far as I know it happens to alot of peopl. Im disguted in the lack of business sense honestly. I will go to court with this matter it is final.
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Replies (1)Vodacom's replyOfficial
06 Mar 2015, 09:23Hello CollinSteyn61,
We apologise for the service that you received and the inconvenience caused in this regard.
Our consultant will contact you to assist with this issue.
Regards
Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
Our consultant will contact you to assist with this issue.
Regards
Consumer Website Team
Vodacom's reply06 Mar 2015, 09:23
Official
Hello CollinSteyn61,
We apologise for the service that you received and the inconvenience caused in this regard.
Our consultant will contact you to assist with this issue.
Regards
Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
Our consultant will contact you to assist with this issue.
Regards
Consumer Website Team
