RP
Riaan P

1 reviews | Active since May 2009

07 Dec 2017, 14:50

Steeling money

You guys charged me over R600 for data and i was speaking to your agents and was promised a discount and got an email stating the discount however your have debit my account for the extra amount such *******. Please can someone contact me urgently

0
Replies (3)
Vodacom
Vodacom's reply07 Dec 2017, 15:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply07 Dec 2017, 15:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply18 Dec 2017, 10:16
Official

Dear Riaan

Please be advised feedback has been provided you via email.

Have a pleasant day further!

Regards,

RJ

Best regards,