JM
Jacques M

1 reviews | Active since Sept 2016

03 Dec 2019, 07:03

Steeling - ******* Debiting My ***

Steeling continues : 2-Dec-19

Vodacom continues to steel from my account. They are not even capable of reading and understanding the issue at hand since they are trying to phone me on a number they were supposed to have closed. The number listed below is the number you were suppose to have closed.

Read further below to get the info.

You can only reach me by email which you did, and I responded to your email with all detail - STOP steeling from me.

#################################### Below logged on 6-Nov-19 #####################################

I've relocated to another country. I've canceled 2 contracts I had with Vodacom which was both past 24 month period. They only closed the one and kept the other active and keep on debiting my account *******ly. (listen to the recorded message when I called in) Its impossible to communicate with Vodacom other than via this portal since I cant phone them and do not have the time to wait for 60 minutes on a line while doing an international call. Please stop steeling

0
Replies (2)
Vodacom
Vodacom's reply03 Dec 2019, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
JM
Jacques M's update04 Dec 2019, 03:09
Reviewer Update
Can I get proper feedback?