1 reviews | Active since Nov 2016

19 Jul 2022, 11:56

Steeling form there clients!!

I would give vodacom a big fat zero rating. Sales consultant migrated my lte contract to a fiber contract and stated that I wont pay for the migration. But guess what?Vodacom has been charging me for two lines for the past three months and does not give a **** !!Ignoring my call and what's up.Called customer care and all they do is please talk to some one els. Then I got transfer to fiber department but for a week know I cant get hold of them!!Plus they are charging me dbl again this month. If I do not get a response from vodacom soon I will go seek legal advice as I do have all the proof !!Am so sick off vodacom *** service and one day they will also fall!!!Lets not talk about the useless staff at the branch!!!

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Replies (1)
Vodacom
Vodacom's reply19 Jul 2022, 12:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,