1 reviews | Active since Jun 2017

14 Jun 2017, 12:55

Steeling and dont fix it for over 9 month's now

<p>I have phoned vodacom about 20 times. They keep taking R10 atime from me every 3days. I don't have any subscription with then, and have cancelled the " so called subscription 10 times and theybsay i am not subscribed to any thing and yet they keep on taking my money. I cant phone call center any more because I just waist my time.</p> <p>I will never trust vodacom again untill this stop.</p>

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Replies (3)
Vodacom
Vodacom's reply14 Jun 2017, 13:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Jun 2017, 08:41
Official

Dear Pauline

Please be advised that feedback has been sent to you via SMS.

Regards,

RJ

's update19 Jun 2017, 08:46
Reviewer Update

Tx lots.

It is just i am just sorry that i have 2 make come here for anything to happen. Tx for fixing it.