1 reviews | Active since Jul 2017

01 Jul 2017, 09:55

Steeling

<p>Games on your phone have ads that try to make you join there schemes. I was joined unknowingly playing a card game @ R7 a day. My problem is that Vodacom happily debit your account ( without notice) for the other company which is not VODACOM. How can they do that? That is *****ing! Vodacom have no right to debit for a third party. Clearly vodacom are involved in this scheme This is not a ethical practice </p>

0
Replies (3)
Vodacom
Vodacom's reply01 Jul 2017, 10:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply03 Jul 2017, 08:26
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,

's update04 Jul 2017, 09:31
Reviewer Update

Yes you did reply but you have no intentions of resolving the matter in any shape or form. You company is *********