AT
Adir T

1 reviews | Active since Mar 2010

11 Mar 2022, 09:45

Steel money from customers by over charging then and cannot explain what its for

Vodacom is the worst ever cellular company to deal with. Since Jan I'm billed for content services. Any thing from R18 to R188. They cannot tell me what it's for. My account is blocked for all these funny wasp services but still they get a way to steel your money Don't try and phone customer care. All you get is we are busy try again later. What bull**** is this?

Please stay away from Vodacom they steel your money and that's all what they are good for.

0
Replies (1)
Vodacom
Vodacom's reply11 Mar 2022, 11:07
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team