LM
Lungelo M
1 reviews | Active since Apr 2022
27 Aug 2026, 12:13
***** steaming from sim swap
Nothing was done about the matter. Vodacom didn’t take accountability
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
27 Aug 2026, 13:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Aug 2026, 13:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Sept 2026, 15:44Dear Lungelo,
We have been informed that our ***** Team has made contact. The query has now been officially handed over to our Forensics team under reference AB-ZC8U-L7U9 , and you can expect further updates directly from the same team.
Investigation will take 7 to 14 working days.
We hope you have a good day further.
Regards,Vodacom Consumer Website Team
We have been informed that our ***** Team has made contact. The query has now been officially handed over to our Forensics team under reference AB-ZC8U-L7U9 , and you can expect further updates directly from the same team.
Investigation will take 7 to 14 working days.
We hope you have a good day further.
Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Sept 2026, 15:44
Official
Dear Lungelo,
We have been informed that our ***** Team has made contact. The query has now been officially handed over to our Forensics team under reference AB-ZC8U-L7U9 , and you can expect further updates directly from the same team.
Investigation will take 7 to 14 working days.
We hope you have a good day further.
Regards,Vodacom Consumer Website Team
We have been informed that our ***** Team has made contact. The query has now been officially handed over to our Forensics team under reference AB-ZC8U-L7U9 , and you can expect further updates directly from the same team.
Investigation will take 7 to 14 working days.
We hope you have a good day further.
Regards,Vodacom Consumer Website Team
Best regards,