*****ing your money and blaming you for it

Vodacom signed me up for V Live content without my consent. When I queried this they insisted I had requested this. They said that "refunds fall outside the scope of Vodacom." So, Vodacom, answer this: 1. I have never seen a page or link asking me if I wanted to activate V Live content. 2. I did not even know what V Live content was until I asked the call centre operator. 3. I have never seen a page or link telling me how much of my money you are going to take. 4. I could not deactivate it myself. The link you sent me is no longer in service and the call centre operative I spoke to told me I could not deactivate it myself. Shouldn't you, by law, tell me that you are going to take my money, tell me how much of my money you are going to take and give me the option to opt out? I have had it with Vodacom and your exorbitant charges and schemes!