AM
Anton M

1 reviews | Active since Mar 2017

15 Mar 2017, 14:53

*****ING YOUR MONEY

<p>I see a lot of people nowadays complain how vodacom charges people any ammount of money at the end of the month that is debited off your account. Then they accuse you of using so much extra data. When you go and fight- they always say, in good faith we will replay you- which they only replay in a space of 3 months at earliest. It is as if there is a BIG **** going on in Vodacom where any figure is printed out and they want to customer to pay it- even if they never have any proof of total data usage. The police must investigate this as it seems there are series *******ion going on in Vodacom. This has happened to me and many other recently</p>

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Replies (3)
Vodacom
Vodacom's reply15 Mar 2017, 15:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Mar 2017, 09:42
Official

Dear Customer

As per our telephonic conversation, we have contacted you and advised accordingly.

Kind Regards

DL

Vodacom
Vodacom's reply16 Mar 2017, 09:45
Official

Dear Customer

As per our telephonic conversation, we have contacted you and advised accordingly.

Kind Regards

DL