FK
Fritz K

1 reviews | Active since Sept 2012

03 Jan 2017, 21:56

*****ing your money

<p>So I recieved a bill last month from them for them for R9k, and after going to the shop to launch a complaint I had the pleasant surprise of a R10.5k bill this month. All they can say is it's data sir, and you have an open contract. This after I have requested to see a statement to show warning messages data usage etc, but nothing! They are truly just ******* *****ing your money with no regards to service! Will definitely be moving over to Cell C, and why not at least I know what they say is what you get! </p>

0
Replies (1)
Vodacom
Vodacom's reply04 Jan 2017, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,