*****ING on cancellation of 24 months contract

1) Logged call on 21st Sep to cancel contract (ending 24/10/2015) and was advised that will be charged until 31/10/2015. Disgusted as they can not help due to billing system<br> 2) Sent e-mail to all people involved and no one called me <br> 3) received a call from unknown number on 22/09 but no call back as couldn't hear anything<br> 4) received a call on 24/09 Heritage day and was working. Advised them to call back on 25/09 (not sure why calling customer on a public holiday)<br> 5) Tumi or Phumi called and told me that if contract was signed after bill run