*****ing of airtime to Vodacom customers.

Item: Vodacom
Rating: 1
Author: Thomas N

I have a Contract with Vodacom for data which I enjoy a lot. But I am so disappointed with the system they created to ***** airtime fom their contract and Prepaid customers whenever we top up airtime the system deduct airtime as per link below. http://live.vodacom.co.za/vlive/myaccount/subscriptions.

Regards Thomas Nefolobodwe

Helpful (0)

Replies (1)

Vodacom's replyOfficial

07 Dec 2019, 13:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply07 Dec 2019, 13:21

Official