*****ING MY MONEY - UNHAPPY

<p>I had 8 contracts with Vodacom and decided to cancell 1. This was done in December and I was told I needed to pay until the end of January 2017 as the contract only ends then. I did not dispute this and asked again to cancell the contract which I was assured was done. End of Feb I received another invoice and when queried I was told that this was the last month. Then I received another full invoice in March and when I contacted Vodacom I was told that they created a ghost number for me as the contract was not properly cancelled and that I would have to pay another month. I have now paid R1600.00 per month extra on one phone that is not even on Vodacom's system. This after numerous employees have assured me the contract has been cancelled.</p> <p>I am now checking my Vodacom bills and also found insurence that i cancelled more than a year ago still being deducted every month. On the first call the call centre agent agreed that this was cancelled and i would be refunded. On a second follow up call a month later nobody could assist me but i was told they would come back to me. I am writing this review because obviously nobody came back to me. Strange how I HAVE to pay every month but when there are quesries and funds owed to me Vodacom is nowhere. If i did not pay my account they will cut off my phones and blacklist me but what can be done when the roles are reversed????? i have been a loyal customer for many years but that is about to end!!!!</p>