*****ing my money, Switching my business line off!!!

<p>1) I’ve been a contract client of Vodacom for 9 and a half years and spent over R 360 000.00 with Vodacom</p> <p>2) In January to April 2016 I was overcharged for data to the amount of R 5 800.00 complained and was refunded. Then again I was charged another R 1 800.00 which is still in dispute and unresolved.</p> <p>3) Vodacom’s back office data consultant eventually called me, told me I’m wrong he’s right and it’s not his job to manage my account. He was rude and obnoxious. He should not be dealing with clients. I complained and have still not received an apology call.</p> <p>4) Based on the dispute Vodacom switched my line off, again I called, now at 28 odd calls, I agreed to pay the difference in 2 months and they agreed and they have now switched my phone off completely!</p> <p>5) The Vodacom service is the worst I have ever experienced in my 30 years of business. I have informed my CEO and we are now looking at moving the entire groups cell phones (207 odd lines) to Cell C and that is R 180 000.00 odd per month.</p> <p>6) Cell C provide a better service at half the price and I will save R 1 000.00 per month.</p> <p>7) I cannot believe that a company like Vodacom would treat me like a low life after my loyalty for all these years. I highly recommend people look at Cell C. They know how to treat their clients particularly in my case where my cell phone is my business line and Vodacom doesn’t care, they just switch it off.</p> <p>8) I called again this morning at 7.30 am, they promised to call me back and I am still waiting. They have the audacity to ask what their service is like after each call well I can’t rate it as their service does NOT exists.</p> <p>9) One needs a service to arte it and Vodacom your service sucks!</p> <p>10) Cell C offers unlimited calls for R 999.00 plus 10 Gigs of data, Vodacom costs R 2 000.00 with 4 Gigs. How stupid I have been to have stayed with them for so long!</p> <p> </p> <p>I want my line switched on right now, This is my business line and I will take this further because of Vodacom's *********** service I am now losing money every single minute. </p> <p> </p> <p>I do not owe Vodacom any money!!!!!! You need to know how to charge customers correctly and stop making my life a living hell!!! My phone is my income!!!!!</p> <p> </p> <p>I will make sure every person I know and come in contact with switch over to Cell C if my line is not on within the next 10 minutes!</p>