AM
Adheer M

1 reviews | Active since Mar 2009

20 Mar 2017, 15:47

*****ING MY MONEY, AND PUTTING THE PHONE ON MUTE

<p>vodacom has been debiting me incorrectly from Jan 2017</p> <p>I logged a query on teh 24 Jan and up till now its not sorted.</p> <p>I have spoken to various team leaders ( Brenton, Dale ) and countless staff and still they cant resolve</p> <p>RICHARD FROM FOX STREET EVEN PUT TEH PHONE ON MUTE AND CUT THE CALL</p> <p>I requested to log a complaint and was told that i must do so online as they cannot load complaints</p> <p> </p> <p>so here i am ...hopefully somebody with a brain will help...unless Vodacom needs money and is *****ing bits from its customers</p>

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Replies (1)
Vodacom
Vodacom's reply20 Mar 2017, 16:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team