LN
Leandi N

1 reviews | Active since Oct 2016

23 Aug 2018, 16:14

*****ING MY MONEY AND AMENDING MY CONTRACT WITHOUT MY SIGNATURE

Good day,

I am now sick and tired of phoning Vodacom and trying to get my money back ****** from me. I have had enough I tried to speak to the cancellations department to sort this out myself now because they aren't phoning me back and no one can help me. I tried to phone them but I can't take this anymore. I can't even begin to explain how ****ing tired I am off this useless service that is being give to me... it's been 3 months almost now and nothing has been done regarding my refund or the ******* amendments to my contract.

Vodacom I can't believe you call this customer service I am beyond angry!!!! I have had enough. This is the worst possible service I have ever received in my life. The next phone call I expect is from Head Office.

Thank you

0
Replies (1)
Vodacom
Vodacom's reply23 Aug 2018, 21:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team