MS
Melissa S

1 reviews | Active since May 2016

14 Jun 2016, 10:25

*****ING MY MONEY

<p>On the 10th May I wrote a review on Hello Pete as I have not received any feedback from Vodacom.</p> <p>Vodacom has charged me out of bundle rates even tho I had bundles left, I have 3 services calls logged since the 16th April and everytime I phone they say not finalised as yet and that they will escalate to issue. 3 months and still no answer.</p> <p>This is Ridiculous, I am of the opion that I will not have any other choice but to take this matter further.</p> <p>The amount that they have deducted off my account adds up to almost R8000.</p>

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Replies (1)
Vodacom
Vodacom's reply14 Jun 2016, 10:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team