1 reviews | Active since Jun 2016

06 Jun 2016, 14:11

*****ing my money

<p>Vodacom has been deducting R1000+ from my account for several months now and upon investigation I have noticed that they add items onto my account that should never have been there! Items which i NEVER requested.</p> <p> </p> <p>How is it possible that according to Vodacom, I use up data quickly when I access data via Wifi daily. Something is NOT right and I want a full audit on my account. Items is being added and data dissapears.</p> <p> </p> <p>I have also requested to receive my statements on my new email (which is now old by the way) and I still dont receive it!</p> <p>This is absolutely unacceptable! Vodacom is ripping people off!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply07 Jun 2016, 05:42
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards,

Consumer Website Team