RZ
Reinhardt Z

1 reviews | Active since Sept 2011

29 Jan 2016, 22:02

*****ing my money!!!

Last month on the 31/12/2015 You debited my account twice!!!!<br> My monthly installment is R138.50<br> I got charged R138.50 and again R138.50<br> so 2x R138.50 was taken from my account . <br> I called my bank and they reversed ONLY one transaction!!! This mean that Vodacom still got the money. <br> Vodacom them self never refunded me!!!!!<br> <br> Now today 29/01/2016 I again get charged more money !!! R238.50 was taken off my account today!!!!<br> I called 111 and they tell me it was for a penalty!!!!! <br> <br> You charged me double last month!!!!! My bank reversed the one transaction. You still got paid !!!<br> You never refunded me . Now you penalize me FOR WAT!!!!! First you ***** my money with double payments now you charge me penalties for getting my ****** money back!!!!!<br> <br> You are pathetic !!!! i want my money back or this will be taken further with my lawyers . You breached contract!!!!<br> You charged me double and now this month again!!!!!

0
Replies (1)
Vodacom
Vodacom's reply30 Jan 2016, 06:21
Official
Hello zylsman,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team