WG
Willie G

1 reviews | Active since Oct 2009

11 Nov 2015, 12:25

*****ing my Money

I got sms saying my debit order was returned unpaid which I did not believe as i had more than ample money in the account. Calling the Call Centre I was informed that Vodacom don't deduct debit order from Ceditcards anymore so I changed my account no to my current account and the agent confirmed they will deduct the outstanding amount from that account. After still receiving smse about my account being in arrears I phoned the Call Centre once again only to find out Vodacom is charging me a R100 for an unpaid debit order and now my credit rating is influenced because of Vodacom not being paid which was not my fault. I would like to end my contract as U are *****ing my money.

0
Replies (1)
Vodacom
Vodacom's reply11 Nov 2015, 14:07
Official
Hello Baardbek,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team