1 reviews | Active since Dec 2016

03 Aug 2018, 19:11

*****ing my money.

I cancelled a number on my contract in March. I have been billed for this number every month since then even though the contract is cancelled. What the hell vodacom?! You can be sure I will move ALL my accounts elsewhere. R2000 worth of contracts.

0
Replies (2)
Vodacom
Vodacom's reply03 Aug 2018, 22:42
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Aug 2018, 08:56
Official

Hi Elischa

As discussed, this matter is now resolved.

Regards,

Vodacom Consumer Website Team