KM
Kyne M

1 reviews | Active since Apr 2017

22 May 2018, 11:43

*****ing my money!

Hi guys, my airtime has been disappearing so i've done some digging and i've been charged 48 times for some R10 game on V Live! This is a total **** as I've never even used that stupid service! You guys are digusting i want my money back or I will take you to court.

0
Replies (2)
Vodacom
Vodacom's reply22 May 2018, 12:51
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 May 2018, 14:09
Official

Good Day Kyne

Kindly note that the above query has been attended to and feedback has been provided.

Kind Regards

Craig Julius
Vodacom Consumer Website Team