LS
Lorien S
1 reviews | Active since Jul 2011
11 Nov 2021, 10:38
*****ing My Money, 25-26months into a CANCELLED 24month Contract!
Vodacom I need a manager, not a support consultant to call me ASAP. I cancelled my contract with a months notice. I paid my first installment in November 2019, October 2021 was 24months of payments. Your consultants insisted I had to pay still in November 2021, that is 25months for a 24month contract. NOW I am being told I need to pay in December as well, that is 26months of payment for a 24 month contract, which I cancelled a month before! This is THEFT, you are *****ing money from hard working South Africans, and this is NOT ACCEPTABLE!
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Replies (2)LS
Lorien S's updateReviewer Update
12 Nov 2021, 09:26Hi Vodacom,
I am waiting to hear on the response. I am wanting confirmation that my DEBIT ORDER IS CANCELLED ON YOUR SIDE, and that NO MONEY WILL BE DEDUCTED FROM MY ACCOUNT ON 1 DECEMBER!
This is *******, and I am tired of fighting with your people who tell me November was my last month of payment, and now it is December. I am not letting you take my money.
I want confirmation of this, that I will not have my money ****** from my account on 1 December!
I am waiting to hear on the response. I am wanting confirmation that my DEBIT ORDER IS CANCELLED ON YOUR SIDE, and that NO MONEY WILL BE DEDUCTED FROM MY ACCOUNT ON 1 DECEMBER!
This is *******, and I am tired of fighting with your people who tell me November was my last month of payment, and now it is December. I am not letting you take my money.
I want confirmation of this, that I will not have my money ****** from my account on 1 December!
LS
Lorien S's update12 Nov 2021, 09:26
Reviewer Update
Hi Vodacom,
I am waiting to hear on the response. I am wanting confirmation that my DEBIT ORDER IS CANCELLED ON YOUR SIDE, and that NO MONEY WILL BE DEDUCTED FROM MY ACCOUNT ON 1 DECEMBER!
This is *******, and I am tired of fighting with your people who tell me November was my last month of payment, and now it is December. I am not letting you take my money.
I want confirmation of this, that I will not have my money ****** from my account on 1 December!
I am waiting to hear on the response. I am wanting confirmation that my DEBIT ORDER IS CANCELLED ON YOUR SIDE, and that NO MONEY WILL BE DEDUCTED FROM MY ACCOUNT ON 1 DECEMBER!
This is *******, and I am tired of fighting with your people who tell me November was my last month of payment, and now it is December. I am not letting you take my money.
I want confirmation of this, that I will not have my money ****** from my account on 1 December!
LS
Lorien S's updateReviewer Update
12 Nov 2021, 11:44Not only am I being charged 2 more months after cancelling a 24 month contract in time. Now I am receiving quotes for new phones charging me R199 a month. I DO NOT WANT THIS.
YOU NEED TO STOP MY DEBIT ORDER IMMEDIATELY.
I am sick of your poor service. Sort this out!
YOU NEED TO STOP MY DEBIT ORDER IMMEDIATELY.
I am sick of your poor service. Sort this out!
LS
Lorien S's update12 Nov 2021, 11:44
Reviewer Update
Not only am I being charged 2 more months after cancelling a 24 month contract in time. Now I am receiving quotes for new phones charging me R199 a month. I DO NOT WANT THIS.
YOU NEED TO STOP MY DEBIT ORDER IMMEDIATELY.
I am sick of your poor service. Sort this out!
YOU NEED TO STOP MY DEBIT ORDER IMMEDIATELY.
I am sick of your poor service. Sort this out!