HP
Hentie P

1 reviews | Active since Jan 2018

12 Jan 2018, 10:44

*****ing my money

I prematurely cancelled a contract of mine in 2016 I had with Vodacom.

I had to pay R2200 to cancel the contract.

And only released last year December that Vodacom was still deducting the full amount monthly for the same contract.

I did not have the sim card anymore as I destroyed it after I cancelled the contract.

I have been battling for 3 weeks now the get my money Vodacom *******ly deducted from my account back.

They are useless and very dishonest.

Will not uograde my remaining contracts with them as they are not a trustworthy company.

Cj du Plessis

0
Replies (2)
Vodacom
Vodacom's reply12 Jan 2018, 11:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

HP
Hentie P's update12 Jan 2018, 18:06
Reviewer Update
Still no feedback from Vodacom USELESS