SW
Sarel W

1 reviews | Active since Nov 2017

30 Nov 2017, 14:00

*****ing my Money,

For the last few months i've been trying to get hold of anyone at vodacom to help fix my problem, about 80% of my incoming calls on my mobile is not 'coming in'.

All my clients are complaining saying they cannot reach me on my mobile , i am losing a hell lot of money were my orders are done over my mobile device. Customer service does not answer! And the branches all say " please report it to HelloPeter if you want to get anywhere.."

I am seeing my lawyer next week to try and get my problem resolved as well as being compensated by vodacom for all the money lost over this period!

And ill go through with this i guarentee!!

0
Replies (1)
Vodacom
Vodacom's reply30 Nov 2017, 14:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team