NM
Natasha M
1 reviews | Active since Nov 2018
10 Aug 2020, 12:03
*****ing my money
I am posting this so people will be aware of Vodacom's service levels. You are the worst!!! I have to pay for a contract that wasnt cancelled when I email and phoned!!! I have been struggling for the past 6 months to get the done. I even stop paying!!! I never used this number as it was free on my initial contract, so ever month you expect me to pay for a service I cancelled and dont use.
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Replies (1)Vodacom's replyOfficial
10 Aug 2020, 12:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Aug 2020, 12:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
